Our Expertise

At Vital Communications Asia, we pride ourselves on the professionalism and dedication we give to our interconnect partners, making us a leading provider of high quality wholesale international voice services, terminating at very competitive rates. Our voice network supports large volume VoIP and TDM interconnects.

 

We have a team of dedicated account managers to look after and grow the account to help achieve a long term business strategy and maximise business opportuities for both parties.

We strongly believe in building long term relationships

Connect to our network and you are connected to the world. We maintain relationships with numerous partners both large Tier1 PTT’s and smaller, niche carriers. This enables us to aggregate routes to provide competitive rates at outstanding quality. We have our own direct interconnect agreemnts as well as extensive relationships with global partner carriers for direct call termination.

The pressure to increase or even maintain margins is greater than ever. As pricing continues to decline you can take advantage of our bespoke routing plans where we can maximise your price/quality ratio on specific routes as and where needed.

In order to maintain good working routes, Vital Communications Asia have invested heavily in state of the art back office tools that provide near real time performance statistics that enable the account manager to monitor and act upon quality statistics against your own benchmarks, ensuring you achieve the best possible quality for your traffic.
As we use our our own direct interconnects and exclusive partner interconnects, we have more control over traditional Wholesale arbitrage routing, resulting in a more stable and reliable route for you, ideal for Business and retail traffic.

Working closely with our customers and suppliers, has been one of the key factors to our success, allowing us to forge great, long term relationships.

Understanding our customers’ exact needs, helps up efficiently souce and provide exactly the right product,  thus maintaining a high custoemer satisfaction.

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